DELIVERY RATES

 

ALL ACROSS CANADA*

  • Free delivery for any shopping cart over $75 before taxes
  • Fixed rate of $9.99 for all orders under $85 before taxes.
* For some remote areas, the shipping cost may be higher, but we will make sure to let you know before we finalize your order. One of our team member will contact you by email if necessary.

INTERNATIONAL

For international delivery, do not hesitate to ask us by email for an estimate of the shipping costs.

DROP POINT | CUSTOMER PICKUP

Customers from Drummondville or the surrounding area wishing to collect their orders themselves free of charge can do so at our drop-off point, Boutique Ambiance Simone at: 131 Rue Hériot, Drummondville, QC, J2C 4J8.

Your order will be available for pick-up the Friday following your purchases. You will always find updated opening hours on their Facebook page.

DELIVERY TERMS

 

Unless you wish to choose a specific carrier yourself during the transaction, for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery times in your territory. are established at:

QUEBEC and ONTARIO

2-5 business days*

* Please note: the period before Christmas being particularly busy, the deadlines could be longer from mid-October. Thank you for your understanding!

REST OF CANADA

3-6 business days*

* For some remote areas, the delays may be longer, but we will make sure to notify you in advance.

INTERNATIONAL

We invite you to contact us by email if you are interested in having an order delivered abroad. It will be our pleasure to organize delivery for you as soon as possible and at the best cost. The times and costs will be clearly explained to you before finalizing your order.

We are committed to delivering your purchases to you within a reasonable timeframe subject to the availability of carriers used by the shipper, who are solely responsible for delivering the products or services purchased.

The risk of loss and the right of ownership of the goods or services purchased pass to you at the time when they are handed over to the carrier or if the goods cross an international border, this risk passes to you after customs clearance. You are responsible for making a claim to the carriers for any damaged or lost shipments.

Note: In Quebec and Ontario, free shipping is automatically applied to your shopping cart as soon as you reach $75 or more before taxes. Gift certificates, since they are sent directly electronically, are not considered shipped items and therefore do not count towards this minimum of $75.